Online Demo - Save and View the Content of Print Jobs       print manager video

 

 

Step 1. Install Print Manager on the print server that has the printer shared. See Option 1 (recommended): Install Print Manager on your Windows print server. On Windows Vista/2008/7/8/2012 print server, uncheck "Render print jobs on client computers".

Step 2. In Preferences --> Print Jobs, select "Save the content of printed jobs for viewing".

Step 3. Send a print job to the shared printer \\printserver\printer from a workstation.

Step 4. In Print Manager --> Printed Jobs, double click the print job to view the content.

Common Issues:

1. The content file can't be found

1.1 Check above steps.

1.2 Check if the spool file format is #####.spl where ##### is the number (for example 00002.spl) in the content directory e.g. C:\Program Files\Printer Usage\Print Manager\content\.  If it shows FP#####, please follow the instructions below to turn off Spool File Pooling on the print server, then send a new print job to test.

print manager view content 2

If you install Print Manager on Windows 2000, the spool file pooling is turned off by default.

If you install Print Manager on Windows XP, 

  1. Click Start, click Run, type regedit in the Open box, and then click OK.

  2. Locate the following registry subkey, where <printername> is the name of your printer:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\<printername>

  3. In the right pane, right-click SpoolDirectory, and then click Modify.

  4. In the Value data box, copy the value from DefaultSpoolDirectory located in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers)

  5. Repeat step 2 to step 4 for the other printers.

  6. Quit Registry Editor.

  7. Restart the Print Spooler service. (Control Panel --> Administrative Tools --> Service)

  8. Send a new print job to test.

If you install Print Manager on Windows 2003 / Windows Vista / Windows 7 / Windows 8 / Windows 2008 / Windows 2012,    

  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate the following registry subkey:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print
  3. On the Edit menu, point to New, and then click DWORD Value.
  4. In the New Value #1 box, type DisableServerFilePooling, and then press ENTER.
  5. Right-click DisableServerFilePooling, and then click Modify.
  6. In the Value data box, type 1 to turn off spool file pooling, and then click OK.
  7. Quit Registry Editor.
  8. Restart the Print Spooler service. (Control Panel --> Administrative Tools --> Service)
  9. Send a new print job to test.

 

2. The format of current printer driver is not supported

A. Uncheck "Enable Advanced Printing" in the properties of the printer -> Advanced and print again.

B. If A doesn't work, check "Enable Advanced Printing" and change the data type from RAW to NT EMF 1.008 in the properties of the printer -> Advanced --> Print Processor, then print again.

C. If B doesn't work, try a different printer driver (e.g. Postscript printer driver or PCL printer driver), then repeat A and B.

If you still can't see the content of the print job, please email the name of printer driver to support@printerusage.com .

 

Click   print manager video  to view the online demo

 

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